Episode 26 – Business Process Management and Immortality

Phaedra and Michael M, missing Michael R, have a very rare in person walk through memory lane conversation on how the Innov8 game was used to help explain Business Process Modeling, and how rapidly it was adopted buy universities all over the world.  Such repurposing first person shooter and then later real time strategy game engines in support of marketing and understanding BPM was highly successful in many ways.

Phaedra expanded on the subject by commenting that now, such process optimization games are being used to help expose the optimized new processes as a byproduct of gameplay, by how the game players actually play the game.  One of the best things about games is that they reduce the focus to the most important parts of the subject, removing all else.  This is a continuing thread, reminding us of the conversations had with Ian Bogost and Chris Hazard on earlier episodes.  Gameplay helps to optimize the process because of the focus on the most salient part of the game, and when there are real world elements incorporated, the game can make sense of the deluge of data because of the players who are playing.

For her saving throw, Phaedra shares that process optimization games are a hot topic — per Garnter & Forrester, 50% of organizations that are focusing on process optimization will be using games.  And for Michael’s saving throw, he muses on immortality and how the digital breadcrumbs that we leave everywhere could form the input to artificial intelligence agents which could consume all this information, and then provide insight as to how an individual may approach a problem or answer a question, long after that person is no more.

And with this, we’re taken right back to the start of the show with business process modeling as a strong method of capturing corporate memory.

additional links

 

Play

Episode 18 – Don’t Kill Your Pigs

The Michaels welcome our new co-host Phaedra Boinodiris. Phaedra just returned from the Serious Play Conference and provides us some insights in to the state of Play at work. We then discuss a listener recommended post on the “Six”, count them “SIX” reasons why gamification will rule the world! Okay, by now we are all sick of that term, but it seems to be sticking and we have to talk about it. Listen to Michael rip apart the post. Thank you to our listener for providing this link! And finally we discuss fantasy leagues and what value they provide. So sit back, pour a nice cup of coffee and let us know what you think! (We apologize for some of the audio difficulties we had this week and are working to improve this in future episodes).

Links:
Serious Play ConferenceM
Phaedra’s presentation
Time Magazine and Gamification
CDC Zombie Apocalypse
Small Ball
Gamification and HypeCurve

Play