Tag Archives: microsoft

Episode 105 – Glad to be of Service

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Phaedra and Michael M start off the year talking about InterConnect 2015, where Phaedra will be on the main stage speaking about the power of games.  Continuing on into how the card game for Rejection Therapy operates, a couple of throwback shows from Ross Smith’s experiences with personification of water coolers and buildings at Microsoft and David Szilagy’s & Balás Vedres experiences with Gravitent are recalled. The concept of how brands such as @AmericanAir have a personality based on on the way that people interact with them, or in Ross’ case, how people at Microsoft interacted with a water cooler … Continue reading →

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Episode 71 – Grinding at Work

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Episode 71, Grinding at Work was recorded Friday the 3rd of January 2014 — Happy New Year! Phaedra, Michael and Michael start the new year off with a bang, sharing the games that they’ve been playing over the holidays, discussing the Virtuix Omni 360 degree treadmill device, and exploring how grinding gaming experiences may lend themselves to improved customer and employee engagement. A very interesting gamification idea emerges for how Kinect-like devices could provide biofeedback to call center employees to help them stay “in the zone” and be as effective as possible. Have a listen! Selected show links: Games we’re … Continue reading →

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Episode 60 – Bubbly Bubblers in Gamified Buildings

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Phaedra, Michael and Michael were delighted to be accompanied by Ross Smith, Director of Test in the Skype division of Microsoft for this show, centered around games for employee engagement. Ross described the recent work that he and his team have done with giving personality to buildings and using the building itself as the ‘game master’, to orchestrate and facilitate employee engagement. Games for health One of the intriguing examples (also discussed in Episode 58, but without the benefit of Ross’s first hand experience) uses a water cooler with personality as the mechanism for gamifying health.  While drinking eight glasses … Continue reading →

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Episode 58 – Zombies vs Mummies

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Porter Stowell joins Phaedra and Michael M for a rockin’ good time across a broad set of topics for this week’s show. Phaedra shares her stories from the Serious Play Conference in Seattle earlier this week, highlighting how Ross Smith has created a building with personality to interact with the people who enter and use it. We playfully riff off of the idea that a water fountain may say “glad to be of service” and how other aspects of the building personality may interact with people, and how municipalities could interact with citizens, rewarding them for taking action to help maintain … Continue reading →

Podcast: Play in new window | Download (Duration: 45:50 — 18.2MB) | Embed

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